For Web site visitors who do not make purchases or otherwise identify themselves…
If you do not sign on to our Web site, our Web server does not have access to personally identifiable information about you. It does not know your e-mail address unless you volunteer it. At the same time, much of VOASA’s communication comes in the form of e-mail, so by not sharing your e-mail address you will have limited access to VOASA’s newsletters and other valuable information.

Click-stream Data
We collect click-stream data and HTTP protocol elements through access logs. This information is not personally identifiable and is used for Web site and system administration including: research and development, user analysis and business decision-making.

Access
Upon your request, we will provide you with a description of the information that we maintain about you. We will accommodate all reasonable requests. Please contact us by e-mail at voasa@voasa.co.za or in writing at the above address.

Security
We use industry-standard encryption technologies when transferring data. We have security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from or about you.

Accountability
If you feel that VOASA is not living up to its stated information policy, you may contact:
The Department of Trade and Industry, Office of Consumer Protection at www.thedti.gov.za or call them at 0861 843 384.