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Introduction by the Executive Director

The first half of 2009 is gone and whether we like it or not, there is nothing we can do to change the results at half time. The half time break is a time for us to reflect upon the happenings of the first half.

VOASA has been a hive of activity with the launch of the new brand and logo in January to the highly successful VOASA 2009 Conference which was held in Johannesburg at the Southern Sun Grayston and let’s not forget our appearance at this year Tourism Indaba, which took place in Durban and saw over 2500 visitors to our stand.

In this issue we highlight the 2009 VOASA Conference as well as feedback from MATCH concerning 2010. We will also be introducing you to the new board for 2010 and offer some tips on how to handle the H1N1 influenza virus.

Although 2009 is almost done and dusted we are already planning for the year ahead and 2010 will see the Annual VOASA Conference being held from the 29th to the 31st of August, so make sure you make a note in your diary, not to miss this exciting event.

We hope you enjoy this issue.

Warmest Regards

Warmest Regards
Alex Bosch
Executive Director, VOASA

Alex Bosch

VOASA 2009 CONFERENCE FEEDBACK

FEDHASA CAUTIONS MEMBERS

MATCH INCLUDES RESORT ACCOMMODATION

VOASA ANNUAL GENERAL MEETING

 
VOASA 2009 Conference
 

The Vacation Ownership Association of Southern Africa (VOASA) held its first conference in South Africa this week. The conference, which also saw the official launch of the VOASA’s new name, logo and identity, signals a re-invention and dramatic change for the industry body. VOASA was once known as the Time Share Institute of South Africa (TISA) but in its new state now represents ‘fractional ownership’ as well.

The conference opened with a presentation by keynote speaker Mr. Howard Nusbaum, President of the American Resort Development Association, reviewing the shared vacation ownership industry in the USA and highlighting the effects of the global credit crisis.

The conference brought to light some key industry issues including the important new Consumer Protection Bill which will change the way the industry communicates with customers, the new Companies Bill and the effect it has on share blocks and the shift in tourism to a greener approach along with how this will benefit both resorts and developers.

“The new Consumer Protection Act will have significant practical impact on the nature of contractual warranties provided to consumers, refund policies and the general formulation of contractual terms and conditions, particularly standard form contracts and the way in which those contracts must be interpreted by courts,” says Mr Brendan Hughes, Senior Consultant at Michalsons Attorneys, who spoke at the VOASA conference.


Download full conference press release here

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Tel: +27 (0)11 258 0045 OR +27 (0)21 914 9693

Email:melanie@voasa.co.za OR Email:voasa@voasa.co.za
 
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Fedhasa Cape urges members to take precautions with guests and staff in view of pandemic H1N1 Influenza virus.


FEDHASA Cape Chairperson Phillip Couvaras comes out in support of an e-mail doing the rounds regarding pandemic H1N1 influenza virus precautions. The origins of the e-mail emanate from the University of Stellenbosch's Centre for Infectious Diseases, which quotes largely from the National Institute for Communicable Diseases' Revised Health Workers Handbook on Pandemic Influenza A (H1N1) 2009 "Swine 'Flu".
"In light of the current threat of pandemic H1N1 influenza virus around Cape Town, FEDHASA Cape recommends the industry adopt practices that ensure a high level of sanitation at all times, in order to minimize the possible outbreak or spread of infection. Hoteliers should stay informed and develop strategies and precautionary measures that protect the health and safety of employees and guests," he says. "As has been the case during previous health scares, it is important to "be prepared, but not to panic."
He hastens to add that, to date, there have been no reported cases of swine influenza found in any South African hotels.
In order to minimise transmission of this and any disease, FEDHASA Cape is recommending that employers act responsibly and engage in factual communication with employees.
 

 For more information about this release, or for an interview, please contact:
 
Download full press release here
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Match


As you will have seen in the press and various other articles including the circular from the industry body VOASA (previously TISA), MATCH as the official accommodation procurers for FIFA in respect of the 2010 World Cup™, have had extensive negotiations with the general timeshare industry, including your resort, and have agreed subject to availability, to include the resort into MATCH’s accommodation portfolio.
Your Resort and other Resorts in the area will be part of a concept termed “MATCH Ville”, which will operate as follows. Owners of fixed weeks which fall in the period 4 June - 16 July 2010, are hereby invited to place their weeks in the Resort’s 2010 accommodation pool, so that the Resort can then offer these weeks to MATCH to on-sell to third parties, at an approved and agreed rental rate. The critical factor is to ensure that the majority of the weeks in the Resort over that period of time are placed in the Resort’s 2010 accommodation pool, so that the MATCH Ville plan can be implemented.
From this plan you can see we achieve the combined objective of; offering accommodation to the
international visitors to South Africa; providing such accommodation under controlled and regulated terms, ensuring that you as the owner of the specific timeshare week receive a market-related return on your week; and that the Resort also benefits by generating an administration fee, which is placed into the levy fund. This will also mean that the Resort will be able to: offer specific programs and activities aimed at the international guests; make special arrangements regarding security and use of the units/chalets; arrange excursions into the surrounding areas to allow the local community to also benefit from the spending power of the visitors; thereby allowing all to share in the benefits of staging this once in a lifetime event, and above all make the soccer fans’
stay at the Resort a memorable one, which should then encourage them to return to South Africa as visitors in the future.
Please refer to the letter from the Resort regarding the procedure you need to follow to participate in this unique venture. We also enclose a brief summary of the MATCH Ville concept for your information.

Download full press release here

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VOASA Annual General Meeting
The VOASA Annual General Meeting took place on the 02nd of September 2009 at the Breakers Resort in Durban. Once the welcomes and apologies were extended our chairman Mr. Deon Viljoen delivered a most informative annual report and then the meeting proceeded with the election of the new Executive Board. The board includes representatives from across our industry;

Developer Category -
Mr. B.S. Stocks
Mr. A.N. Ridl
Mr. J. Meyer
Mr. N. Beekman
Brokers -
Mr. E.D. Testa
Managing Agent -
Mr. D. Viljoen
Exchange -
Mr. W. Lorraine-Grews
Owners Association -
Mrs. M. Forssman
Fractional Ownership & Others (Co-opt.)
- Mrs. S. Mackay-davidson
- Mr. H. Greyling

VOASA would like to extend its most sincere congratulations to the newly appointed board members and wish them the best of luck in all there future endeavours.
We would also like to thank Mr. Mike Whiting for his many years of service whilst on the VOASA Board, not only as a director, but also as chairman. We would like to wish him good health and prosperity for the future.


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